How long will my order take to arrive?
To serve you better and provide the best prices on our high-quality gaming mats and ergonomic accessories, your order may be shipped directly from one of our international suppliers. Therefore, please allow 14–36 business days for your parcel/s to arrive.
Can I track my order?
Yes! If you need to track your order to see the progress of your new desk setup, simply send us a message at admin@coroleta.store and we will send you your tracking number.
What if I want to return an item?
We want you to be happy with your purchase. If your item is not faulty, you can return it in its original condition and packaging within 14 business days of receipt. Please note that for hygiene reasons, certain items like opened ergonomic wrist rests cannot be returned unless they are faulty. For full details, please refer to our Refund and Returns Policy.
How can I get in touch if I have a problem with my order?
If you experience any issues with your order, such as damage during transit, please contact us within 3 business days. You can reach out to us via email at admin@coroleta.store.
How can I pay for my order?
We offer several secure ways to pay for your gear. We currently accept:
- Credit Cards (Visa, Mastercard, American Express)
- Debit Cards
- PayPal
Will my order arrive all in one parcel?
Because we source our specialized gaming and minimalist mats from different expert suppliers, you may receive your order in more than one parcel and on different days. Don’t worry—this is normal for our logistics process!
How can I stay in the loop about special offers and deals?
Want to be the first to know about new releases? Join our email community by signing up at the bottom of the homepage page or like our Facebook page for exclusive deals and desk setup inspiration!